Contact Us
Any questions, feel free to send us a message here, or any of the way below!
Email: kia@variablegrid.com
Toll Free: 1-800-645-2314
Hours: Monday to Friday: 9am – 5pm EST
Address: 211B – 276 Carlaw Avenue, Toronto, ON M4M 3L1
Return Request
Products can be returned within 90 days from the date of delivery. Please fill out the form to the right and include the order number, product SKU and return reason in the additional information field. Dealers are responsible for return shipping.
Please note that product must be returned unused and in the original packaging. A refund will be applied upon receiving the item, minus a re-stocking fee of 10%
Warranty Claim
3 Year Parts Warranty
Variablegrid warrants that all hardware products will be free from defects in materials and workmanship for a period of three (3) years from the original date of purchase.
This warranty applies only to the original purchaser and is non-transferable.
This warranty does not cover damage or issues resulting from:
To submit a warranty claim, please complete the form on this page and include your order number, product SKU, and a brief description of the issue. Our team will review your submission and work with you to resolve the issue promptly.
We stand behind our products and are committed to ensuring your experience with Variablegrid is a positive one.